Thank you for shopping at LovelyPet LLC. We are dedicated to providing you with a seamless and efficient shipping experience.
1. Processing Time
Orders are typically processed within 1-2 business days. Processing time may vary depending on product availability and order volume. Please note that processing time is separate from shipping time.
2. Shipping Rates & Delivery Estimates
Shipping rates are calculated at checkout based on the weight of your order and your shipping destination. Delivery estimates are provided at checkout and are based on the shipping method selected. Please note that delivery estimates are not guaranteed and may be subject to delays due to unforeseen circumstances.
3. Shipping Methods
We offer the following shipping methods:
4. Shipping Destinations
We ship to addresses within [List of Countries]. Please ensure that your shipping address is accurate and complete to avoid delays or misdeliveries. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can track your order by visiting the carrier’s website and entering your tracking number.
6. Shipping Delays
LovelyPet LLC is not responsible for shipping delays caused by postal services, customs, or other factors beyond our control. If your order is significantly delayed, please contact us at [Your Contact Information], and we will do our best to assist you.
7. Lost or Stolen Packages
If your package is lost or stolen, please contact us at [Your Contact Information]. We will work with the carrier to investigate the issue and, if necessary, file a claim. Please note that investigations may take several weeks to complete.
8. Customs, Duties, and Taxes
For international orders, you may be subject to customs duties, taxes, and fees levied by your country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping costs. LovelyPet LLC is not responsible for any customs duties, taxes, or fees.
9. Contact Us
If you have any questions about our Shipping Policy, please contact us at [Your Contact Information].
